12Aug 2015

Momentum Support are delighted to announce the commencement of their new services contract at Dublin Airport which will be overseen by their recently appointed Operations Director Ian Anderson.

Ian initially joined Momentum Support in 2010 as a Contracts Manager to oversee a large scale multi-site manufacturing operation in Belfast. Since then Ian’s role has continually grown and developed cross border playing a key role in Operations, Project Management and the Development of Business Strategy within our organisation. Having now completed over 25 years of service within the Hospitality and Service industry, Ian brings a wealth of experience in Operational, Financial and HR Management to the role. As well as a proven track record in developing and successfully executing strategy to maximise contractual performance, Ian has consistently demonstrated that the service and value provided to his customers has been key to building lasting relationships and contractual growth.

On appointment and award of the business, Ian said…. “I am delighted to have the opportunity to represent Momentum Support in operating such a prestigious contract. The new contract encompasses a broad range of key deliverables which complement the overall services offered to staff, passengers and visitors at the Airport. Balancing our focus on Quality, Customer Service and the Development of our staff, I am confident that Momentum Support will add value and make a positive contribution to the overall experience had by those visiting the Airport”.

24Jul 2015

The Momentum Support team at St. James’s Hospital has been awarded the IASI Gold Level Accommodation award.

Congratulations to the Momentum Support Team at St. James’s Hospital Dublin on achieving an IASI Gold Level Accommodation Award 2015. The IASI is the Irish Accommodation Services Institute and the IASI Gold Level Accommodation Award represents a major recognition for the team.

This industry Gold Level Award is awarded only to those best in class teams, which is a tremendous achievement for the team involved, rewarding exceptional dedication and professionalism.

The award win is recognition of the Cleaning team’s dedication and hard work, and their supervisor Laura’s tireless efforts. Laura and her team have built on the excellent standards they have set over time with a foundation of hard work and disciplined effort from each member of the team.

The H&H Accommodation Building at St. James’s was the site awarded the gold level with an amazingly high score of 98% overall from a team of industry judges. The judging was carried out by an industry judge who undertook spot checks throughout the Accommodation Building. During the judging close attention was paid to all aspects of cleaning criteria.

This award is a great accomplishment and well deserved for the team in St. James’s who work tirelessly to achieve the goal of delivering the highest standards in cleanliness and hygiene.

In this picture:
Left to right lower Alice Malone Site Manager, Silva Strazdauskaite, Cleaning Operative, Luisa Alexuc Cleaning Operative, Lorna Fitzpatrick Supervisor
Left to right upper: Tony Murphy Cleaning Operative, Nicolas Malone Cleaning Operative

10Apr 2015

Momentum Support recently celebrated the 10th anniversary of both the opening of Dundrum Town Centre, as well as working in partnership with the premium shopping destination right from day one. 

 

In recognition of the long standing working relationship between Momentum Support and Dundrum Town Centre, Momentum Operations Director Mary Patterson presented Dundrum General Manager, Don Nugent, with a specially-commissioned, framed caricature of Don and Momentum Site Manager, Catherine Gregg Louro. The 10th anniversary occasion was also celebrated with Dundrum shoppers who were treated to cupcakes and balloons.

 

Momentum Support has been an integral part of the Dundrum Town Centre team since the Centre first opened its doors on March 3rd, 2005.  Dundrum Town Centre has won international acclaim as a premium shopping location, and the partnership with Momentum has helped underpin this success, providing consistent and high-quality cleaning support in this premium retail centre.

 

Mary Patterson commented that “Momentum Support is delighted to be part of thriving success story of Dundrum Town Centre. A long term working relationship is key to our operations and we look forward to working with Don and the team for many years into the future.”

 

Over the years the Momentum Support team in Dundrum has evolved to meet the needs of the Centre, and their ability to be responsive was never more evident than in October 2011. The flash flooding of Dundrum Town Centre caused customers and staff to be evacuated and the Centre and all its retail units to close down.

 

Momentum Support implemented an emergency action plan to deal with the resulting water and debris, and teams worked around the clock to get the Centre clean, safe and back open to the public in a short time.  The entire Momentum team worked tirelessly to ensure the best possible outcome and it served to highlight the ability of Momentum to react swiftly and effectively to even the most extreme of circumstances.

 

After celebrating the first ten years of the Centre, Momentum Support looks forward to another ten years of a great working relationship with Don and his team at the Dundrum Town Centre.

09Oct 2014

In Mid-September, a young boy was with his mother in the Food Court Abbeycentre, Newtonabbey when he suddenly had an epileptic fit. His mother was very distressed as she was on her own. One of our Operatives Jean immediately raised the alarm and ensured screens were erected to encircle the young boy and his mother creating privacy. She stayed with the mother and young boy reassuring them until he recovered. She then arranged an exit through the service corridors again allowing privacy for the mother and boy.

The next day the boys’ mother contacted the shopping centre and commended Jean on her quick reactions and how she supported her.

A shopping voucher for Abbey Centre was presented to Jean for her efforts by Alison Walker (Account Manager) & Mark Stewart (Centre Manager) both pictured with Jean Welsh.

02Oct 2014

Momentum Support offer more than Cleaning and Security Services, we also provide Silver Service for prestigious events, delivering first class standards on a regular basis for many clients.

We also have qualified trainers that provide in-house training.

Above is a picture of our staff prior to their latest assignment providing Silver Service at a VIP dinner held at Farmleigh in September 2014.

18Sep 2014

In May 2014 Momentum Support lead the way in training by introducing the British Institute of Cleaning Science, Cleaning Professionals Skills Suite (CPSS).

Following BIC SC’s successful launch in the UK in 2011, the program is considered to be one of the most widely used cleaning qualifications in the UK and internationally. BIC Sc CPSS has been written by BIC Sc taking into account practices in the cleaning industry that have changed over time affecting both the cleaning task and the cleaning operative. It takes into consideration the developments within health and safety legislation and best practice expected within leading industries.

A moment in time was captured at Momentum Support Ireland & UK head office as Colin Maybin (CEO) and Verona Pentony (Training Manager) celebrated with the newly successfully qualified BIC Sc CPSS Trainers.